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To switch from the old WeShare system to our new eCatholic system, please follow the steps below. If you experience any issues please contact Jessica Giglio, Coordinator of Parish Communications at 845-634-3641 or jessica@staugustinenewcity.org
If you need help canceling WeShare, do not remember your login information, or if you never signed up for an account with WeShare, you can call their support line at 1-800-950-9952 and press 3 for We Share and then 2 for donor support. Inform the operator you would like to cancel your reoccurring donation.
If you remember your WeShare log in or email address used to set up your account, log into your old We Share account by going to the following web address from any browser on your computer:staugustinenewcity.churchgiving.com
Next, follow the easy steps below.
Step 1- Log in to We Share by clicking the login button in the upper right-hand corner
Step 2- Enter your email and password to log in. If you do not remember your password you can click FORGOT PASSWORD to have an email sent with a reset link. If you never signed up with an account, or if you do not have an email you can call We Share directly at 1-800-950-9952. They will be able to assist you with canceling your donation
Step 3- Once you are logged in click on PAYMENTS AND SCHEDULES on the top navy blue toolbar.
Step 4- You will then see your account information and the amount you donate under the section titled "My Recurring Transactions." In this area, you might see multiple collections listed if you set up recurring donations for the weekly collection, special monthly collection, Easter or Christmas collection. You will want to press DELETE next to each one.
Step 5- Press OK to confirm you would like to delete the recurring charge.
Step 6- Once you delete all your transactions you should see a message informing you that you DO NOT have any recurring transactions, this means you are done and will not receive any more transactions from the We Share platform.
SWITCHING TO eCATHOLIC
You are now ready to sign up with eCatholic. To do this, visit our parish website.
Step 7- Click on the STEWARDSHIP link on the top navigation bar on our website, or look for the image of the collection basket on our home page.
Step 8- Complete the form by selecting a category for your donation (general, special, Easter or Christmas) and then by choosing how frequently you would like to donate. You can choose to make a one-time donation or set up monthly or weekly recurring charges. You can also choose to make your donation using a debit or credit card or by using an eCheck which processes the transaction using your checking account information. Please note that we are charged the lowest amount of fees on transactions processed as eChecks (less than 1% fees.) No information is saved on our serves or accessible to our office in compliance with federal law.
Step 9- You will be ushered to a thank you screen when your transaction is complete. If you need any assistance, please contact Jessica Giglio.
